Are Last Mile Broadband The Gobshites I Think They Are?
Jan 19th, 2008 | By Bock | Category: Bock rantPaddy Doyle runs an excellent site that deals with child-abuse, drug addiction and disability. He himself suffered horribly at the hands of the nuns who ran an institution he was incarcerated in as a child, and still suffers the physical consequences of the things they did to him.
Now, it seems, his service provider, Last Mile, is going to disconnect him on the 1st February. Their reason? He’s complained too much about the poor quality of their service. Well, you could understand that, couldn’t you? After all, what self-respecting company could possibly tolerate a customer complaining? Next thing you know, they’d all have to give a good service and other unthinkable stuff.
Paddy asks that you write to them and tell them that they’re about to close down a website providing support to many vulnerable people. Unfortunately for Paddy, he lives in a place where no other broadband option is available.
If you feel Paddy’s web-site should be saved, you can write to Danny Donohoe (dannydonohoe@lastmile.ie) and John Gibbons (john@lastmile.ie) to express your views.
My personal opinion goes a bit beyond what Paddy has requested but that’s because Paddy is a friend of mine and friends are allowed to be angry sometimes. The first time I met him was in Dublin seven or eight years ago, and the memory of those days is something I still treasure, for many reasons, some of them to do with Paddy and some not. Lying backwards in his wheelchair as he does, he kept me laughing for an entire weekend, and out-drank me by a mile and remains one evil bastard. He opened my eyes about many things, but also enriched me.
In my opinion, Last Mile Broadband are a bunch of gobshites if this is the way they treat their customers. If Last Mile Broadband’s service is total shit, they should be down on their knees begging for forgiveness, instead of threatening their customers.
What do you think?
Consider it written.
What that Last Mile crew need is some competition. They have people over a barrel with their monopoly in the area and it seems they think that the company, not the customer, is always right. Not a good frame of mind for any business to be in, I shouldn’t have thought; arrogant, in fact.
perhaps he could organise some sort of local protest – give the company the sort of bad publicity they deserve for this carry on.
Done.
Oh listen Sam, there will be no problem with the local protest. These guys are going to be famous all over the internet
Also on it.
Fucking bastiges!
Done.
I even did it under my real name.
I think you need to add “http://” to the start of those links in your post.
But yes, Last Mile are meanies.
Thank you, Dave. Fixed.
The problem is, until the telephone company enables our exchanges, we are at the mercy of Last Mile in this area. The BIGGER porblem is…..they know it.
You cannot even leave a message with them after hours.
A friend of mine is PRAYING for Digi Web, as he uses it at work. He says it is great. BUT, we won’t be able to use it, until our exchanges are enabled by Telecomm Eireann
So, Dove, are they the gobshites I think they are?
I have had numerous issues with Last Mile and the ridiculous speeds and no customer service. Supposed to have an engineer sent out, this was 3 months ago & no sight of them yet.
Try http://www.bounce-broadband.com a new company covering rural areas in Westmeath. Highly recommended and really nice service, what a change! For once some competition and also these guys know their stuff
And not only issues, perhaps, but problems as well?
You said you were gonna organize a protest…. but you never got that far!!! Whats the hold up?? Scared?? It couldn’t be that all the above people are all talk and no action now could it be?
Where did I say that? Idiot.
Last Pile !!!!!
See their new stunt – Now you can’t see what your daily traffic is on their customer.lastmile.ie page.
All they give you now is the total you have used and the remainder.
I wouldnt even bother my head ringing or emailing those MORONS – Messrs Gibbon and Moriarity because I would get a better response out of a donkeys arse.
lastmile are brilliant